Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Nedved88
Level 7

Insufficient power

My device has been always plugged into a wall outlet. Now it is showing insufficient power

i used a new cable and a different adapter nothing changed

does anyone know how to solve this 

thank you 

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MaryFranco
Roku Employee
Roku Employee

Re: Insufficient power

Hi @Nedved88,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Thanks,

Mary

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