Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Noble1234
Level 7

Re: 5 mos. Roku quit

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Hi Danny I am having the same issue with my Roku, I got it in 2019 it worked for a month then all of a sudden stoped saying the thing about power. I have tried different hdmi and it is plugged into the wall. This year I bought another Roku and it works great on that tv. Please help me! 

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Bellewest
Level 7

Re: Roku Insufficient Power

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Hi Danny,

I am having the same problem as others here have mentioned. I have tried all of the solutions and nothing is working. It will work for a period of time and then the purple icon shows up again saying there is not enough USB power. Can you assist me with this?
Donna

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xxy
Level 7

Re: 5 mos. Roku quit

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My Roku is plugged into the mains using the USB cable and plug provided but I still get the insufficient power alert rendering the device useless. 

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Bellewest
Level 7

Re: 5 mos. Roku quit

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Mine started with the remote control deactivating and I would have to re-pair the remote again and again. Then it started giving me the USB power message. And it got to be such an issue that I finally decided to go out and buy another Roku. I had mine almost 4 years and the new one is working fine and it is plugged into the same USB port as the original. I think they just have a shelf life and at some point they go south. Or, you may have bought a dud if it’s only lasting a few months. In which case, I would return it for a refund or replacement. I replaced the original basic Roku stick with the Roku Premier. And I’m glad I did. Much better picture quality and you get screen savers and wallpapers. 

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Anjin
Level 7

Re: Insufficient Power Warning

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I got the same error message after using it successfully on the same TV for 2 years. I just unplugged the USB power cable and plugged it back in. It then powered up normally and worked fine again.

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Elgato99
Level 7

Re: Roku express power warning

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I am having the same issue 

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Elgato99
Level 7

No solution for Insufficient Power error

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Tried every solution, nothing works to make the error go away. 

Piece of junk.

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Woodfield
Level 7

Re: Roku express power warning

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I am also experiencing the low power message. I purchased a ROKU Express in April. 2019. I've always used the ROKU supplied wallwart and cable without any problem until 2 days ago when the low power message appeared. I've tried disconnecting and reconnecting the power supply without success. When I reconnect the white power indicater light is on and the welcome screen works for a few seconds then the power light starts blinking and the LP message appears. Within the next few seconds the screen goes blank.

A second Roku Express that I had ordered for a TV in another room arrived today. Given that it is the same model I tried the wallwart and cable that came with it. The results were exactly the same.

It appears to me that the Roku device is bad.

In reading the online blogs I learned that software updates are periodically sent to Roku devices. Could a recent update be the source of the problem?

Given the short life of the first device I'm likely to return the second one I received today.

I would appreciate any help you can provide in resolving this matter.

 

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Elgato99
Level 7

Re: Roku express power warning

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Swapped cables and the Roku updated. After that the issue has not returned. 

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Ebaygurl88
Level 7

Re: Roku express power warning

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I am having the same issue as everybody else. I've had this for over a year and it started messing up about a month ago. I've changed outlets, cords and everything. What am I supposed to do?

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