Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Shawitch69
Level 7

Re: 5 mos. Roku quit

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Hi Danny mine's doing the same thing. I've had this stick for 2 years and all of a sudden it now powers out on me. I have a model 3710 RW and the version is 9. 3.0.  I'm using it on a Vizio and as I said I've been using it for years and this issue started last night. I live in a very rural community with no transportation and unable to go buy a new stick right now. Please advise

littlereview
Level 7

Re: Insufficient Power Warning

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I can stream Vudu, Disney+, Netflix, you name it, no problem. Only Prime Video is constantly telling me that my Roku has insufficient power. I think Amazon is throttling it somehow to try to make me get a Fire Stick.

Jcasey810
Level 7

Re: Roku express power warning

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Hello,

 

im experiencing the same issue...I’ve troubleshooted all the ways Roku suggests and nothing has helped!

BrianKing
Level 7

Re: 5 mos. Roku quit

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Hi Danny

I am having this same issue. My Roku is plugged into power socket, and then connected by USB to the TV.  It has been working fine without issue for years and now randomly gives the message described here.  Any other suggestions for resolving?  Thanks

 

Brian

Ylee23
Level 7

Re: 5 mos. Roku quit

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I've had the same problem for about 6wks now. So frustrating since I just bought this at Christmas. I've done all the suggested fixes. It happens every day, it can be while I'm watching something, & then within minutes of me fixing it. 

atc98092
Level 21

Re: 5 mos. Roku quit

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@Ylee23 wrote:

I've had the same problem for about 6wks now. So frustrating since I just bought this at Christmas. I've done all the suggested fixes. It happens every day, it can be while I'm watching something, & then within minutes of me fixing it. 


We need more information about your device. What model number is it? How is it powered (USB to a TV, the included power adapter), what channel(s) does it happen with? Does the channel exit to the home screen, or does the Roku reboot itself (dancing logo like when it's powered up)?

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Chaslen
Level 8

Re: 5 mos. Roku quit

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I'm having the same problem like everyone else. Notice that everyone that has replied has been in about the last 3 months. My Roku has worked great until just this past week.

Chaslen
Level 8

Re: 5 mos. Roku quit

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I want to update my comment from 06/13/20. I'm only having USB power problems when using Amazon Prime like, littleview stated. Never had a problem till I signed up to Amazon Prime a few weeks ago. I have watched Acorn for 2 years and never one  problem. littleview, I think you may be on to the problem. Everyone needs to see if power problem occurs on other services.

 

VAinWI
Level 7

Re: 5 mos. Roku quit

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Mine is definitely not confined to just Amazon. It did the same when I was watching the Roku channel. 

Kimerick
Level 8

Re: 5 mos. Roku quit

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Same issue not power source.  Did ALL troubleshooting.  Only does this on brand new hdtv.  Just tv not smart.  This is why i didnt get a smart or roku or firestick tv.  Updates messed everythibg up no solution plus hulu commercials issue all since updaye