Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

ITV Hub won't resume play-goes back to start

When coming back to continue watching a programme on ITV Hub via Roku on my smart TV ( sony bravia ), the resume or start again option appears.  I choose resume but a full ad break then starts, after which the programme starts from the beginning & I have to spend many minutes fast forwarding to try to find my place. This happens every time I try to resume a programme - is there anything to correct this?

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Community Streaming Expert

Re: ITV Hub won't resume play-goes back to start

Contact ITV - it's their app and server.   Roku is just a conduit for their output, same as your tv is.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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