Playback Issues - Audio/Video & Power

[idk838]

Okay so i purchase my Roku Express a few days ago (on Amazon). It worked fine for the time being but now it suddenly doesn’t want to work. Anytime i go to watch something it would say “NO INTERNET” or something like that. The video will continue to buffer for 40 minutes but i would go to check my internet connection off of settings it said it was PERFECTLY fine. My internet even works off other devices. Thanks Roku, 10/10

[StreamerUser]

1) You didnt mention your Roku model # or firmware version:  Settings/System/About

2) Make sure you are using the supplied AC USB power adapter ( not plugged into TV/etc)

3) Restart your Roku: Settings/System/System restart/Restart

4) Restart/reboot your modem/router/gateway