Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
drdwbod
Newbie
‎08-09-2022 06:04 PM

I need assistance with error message with outage?

I have two ROKU devices and neither are working. Error message says there's and outage and to try again latter.

0 Kudos
Reply
2 REPLIES 2
RokuDanny-R
Retired Moderator
‎08-10-2022 10:40 AM

Re: I need assistance with error message with outage?

@drdwbod

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Reply
makaiguy
Community Streaming Expert
‎08-10-2022 12:00 PM

Re: I need assistance with error message with outage?

Are you a Spectrum user trying to use the Spectrum TV app?

They are currently experiencing problems with the app across all streaming systems (Roku, Firestick, etc.) and Spectrum says they are aware of it and are working to get it fixed..   See this tweet: https://twitter.com/ask_spectrum/status/1557216999071027200

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
Labels