Playback Issues - Audio/Video & Power

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Level 7

I have no sound using ROKU remote under HDMI2

I have recently lost all sound when trying to watch HBO NOW, Prime, etc under HDMI2 using my ROKU remote.  I have sound using my TIVO remote under HDMI1.  Anybody have an answer for me?

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Community Streaming Expert

Re: I have no sound using ROKU remote under HDMI2

A Roku remote isn't attached to hdmi2, a Roku controlled by Roku remote may be attached to tv's hdmi2 input. Do you have a true Roku tv, or roku console or stick? You may have reprogram the remote to control your tv:


settings> remote & devices> remote in use> program tv> follow prompts

or if you 9.3 on your Roku:

settings>remote & devices> setup new device> remote> follow prompts

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