Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Shelim84
Level 7

I can't get 5.1 audio on Netflix on my Hisense R55B7120UK Roku tv

I recently purchased a Hisense R55B7120UK Roku tv and I have connected the TV to my home theater system using a optical wire but I can't get no 5.1 Surround audio on Netflix but if I use Netflix through my home theater system it it allows me to choose 5.1 Surround audio. Please can anyone help 

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stuey1
Level 7

Re: I can't get 5.1 audio on Netflix on my Hisense R55B7120UK Roku tv

Did you get this issue resolved? If so what was the fix as it has me baffled, cheers

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