Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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2020tv
Level 7

Hulu commercial issue

Just purchased a Roku Premiere. When watching kids shows on Hulu, the show skips part of the episode and goes to a commercial break, but it doesn't actually play a commercial, just a black load screen, and then goes back to the show after the "commercial". This only happens on the Roku when watching Hulu kids shows. This does not happen on any other platform when watching Hulu. 

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