Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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renojim
Community Streaming Expert

Re: How to turn off voice description setting on Roku

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@SH85, the Screen Reader reads the text on menu screens in a robotic voice.  If you're hearing a voice describing the action in a video/movie that's not the same thing.  You have to choose a different audio track.

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Vfox2007
Newbie

Re: Voice Description. Will not turn off I went to accessibility and there was nothing t that said

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I went to accessibilty but it does list audio guide. How can i turn off voice descriptions.  It just started doing it?

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renojim
Community Streaming Expert

Re: Voice Description. Will not turn off I went to accessibility and there was nothing t that said

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@Vfox2007, it's no longer called "audio guide"; it's now referred to as "screen reader".  However, as I stated earlier, if you're getting a voice describing the action in a video/movie that's completely unrelated.  That has to do with the audio track of the content you're watching.

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ggg737
Newbie

Re: Voice Description. Will not turn off I went to accessibility and there was nothing t that said

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I did that too, but then I went to option, down to *accessability & captions* and turned off screen reader ~ it worked!!!

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adevildog
Newbie

Re: How to turn off voice description setting on Roku

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I finally turned off that annoying robot voice !!! While watching “any program “ hit the “STAR “ key a few times.  It will eventually say “ screen reader on” or “ screen reader off “ . When you hear the desired selection … stop hitting the star button and see if you have your desired effect! 

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ABNuck
Reel Rookie

Re: Turn off Voice Description

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Doesn't work in Canada...cannot turn off. Ready to throw ROKU in garbage. ROKU please help. Pressing * button 4 times does not work. On the systems menu there is no "accessibility" option. What do we do?

Chuck77
Newbie

Re: How to turn off voice description setting on Roku

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Thanks worked on my tv too, wrong English. You have to take off of the one that is descriptive 

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Fizzlebog
Newbie

Re: How to turn off voice description setting on Roku

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Thank you sooooooo very much!! This worked!!!

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krisann
Reel Rookie

Re: How to turn off voice description setting on Roku

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