Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Stacyl2407
Level 7

How to get past Roku bouncing logo on tele?

My Roku express device is not connecting to the network. It was bought in November 2019. The logo is constantly bouncing on the screen. I have reset with a pin at back of device. Changed HDMI ports. Unplugged by the mains and changed batteries but to no avail. Can someone please advise on what I can do to fix this issue?
Really frustrated😶. 

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