Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ben5
Level 7

How to fix Roku zoomed in and cutting screen off?

Jump to solution

Suddenly, while using the remove of my Roku Premiere... everything is zoomed in. It cuts off on all sides.

It isn't the TV, as I can watch air channels AND Netflix is fine when I access it through my Smart TV. I unplugged it, but that did not help. Yes, I did plug it back in. I tried changing themes. as some other threads suggested. nope.

My roku has suddenly become a paperweight. Any thoughts?

0 Kudos
1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

@ben5 wrote:

Suddenly, while using the remove of my Roku Premiere... everything is zoomed in. It cuts off on all sides.

It isn't the TV, as I can watch air channels AND Netflix is fine when I access it through my Smart TV. I unplugged it, but that did not help. Yes, I did plug it back in. I tried changing themes. as some other threads suggested. nope.

My roku has suddenly become a paperweight. Any thoughts?


First thing I'd try would be a restart of the Roku.   Settings > System > System restart

If that doesn't get it, try Settings > Display type, and set it to your set's actual resolution instead of "Auto detect".

Let us know how you make out.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

View solution in original post

6 Replies
makaiguy
Community Streaming Expert

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

@ben5 wrote:

Suddenly, while using the remove of my Roku Premiere... everything is zoomed in. It cuts off on all sides.

It isn't the TV, as I can watch air channels AND Netflix is fine when I access it through my Smart TV. I unplugged it, but that did not help. Yes, I did plug it back in. I tried changing themes. as some other threads suggested. nope.

My roku has suddenly become a paperweight. Any thoughts?


First thing I'd try would be a restart of the Roku.   Settings > System > System restart

If that doesn't get it, try Settings > Display type, and set it to your set's actual resolution instead of "Auto detect".

Let us know how you make out.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

View solution in original post

ben5
Level 7

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

I had to manually select the image size. You had the solution.

0 Kudos
Laxbuff
Level 7

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

I don’t have a display type option on my TCL tv. What other fixes do you have?

0 Kudos
Yosheka
Level 7

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

I’ve tried both of these and they are not working 

Mr_Haney
Level 8

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

Evidently, people suggesting fixes have never experienced this issue. 

0 Kudos
Kgrant
Level 7

Re: How to fix Roku zoomed in and cutting screen off?

Jump to solution

When watching cable hit the star on the Roku remote. Then go to picture size and choice auto not zoom. We just fixed it for my mother in law

0 Kudos