Playback Issues - Audio/Video & Power

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nflguy
Level 7

How do I factory reset my box?

Been playing around trying to get Disney plus app to play 4k hdr and forced the box into 60 instead of 30 but now I can’t view any picture so I can’t change setting back. Is there a way to factory reset the box so I can start over?

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do I factory reset my box?

Hi,

Thanks for the inquiry.

For more information about how to perform a factory reset on your device, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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