Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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RT1970
Level 7

Horizontal lines with two different Roku players

I’ve tried triubleshooting the picture quality for my plasma. There is color distortion and a bunch of horizontal lines. One was a Roku 2 (I believe) and the other the Roku3. Swapped between units and HDMI cables. I’m thinking it’s the TV, but hoping it’s a setting someone can clue me into
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atc98092
Level 16

Re: Horizontal lines with two different Roku players

Seriously doubt it's the players, since both exhibit the same issue. Of course, they're both pretty old players, and it's always possible that they have failed. Just not very likely for both at the same time. One final test would be to plug something completely different into the TV. And no, I can't think of any settings that would cause it. 
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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