Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Tony14
Level 7

Re: Help! Greek TV channels stopped working

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Can you please let me know the type of decoder you purchased and how can i connect to view the channels as well.

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devnullpointer
Level 8

Re: Help! Greek TV channels stopped working

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@R_Manoula @Tony14 @Efstathia26 @DionDelazante77 I found a better roku channel for greek content. Total Greek Live TV & Radio Seems legit and IMO much better than the other greek channels.

Also ERT1 ERT2 ERT3 are geoblocked to only Greece IP's. and some stations will block their live streams for certain programs/shows when they don't have broadcast rights for outside greece, so be aware of that.

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DionDelazante77
Level 7

Re: Help! Greek TV channels stopped working

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Thank you 

I subscribed to Total greek TV but it doesn't show on whole screen but in small box

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devnullpointer
Level 8

Re: Help! Greek TV channels stopped working

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There's a message on the screen it says what key to press for full screen

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Andrea1710
Level 7

Re: Help! Greek TV channel Inactive after subscribing

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So the frustration continues.  I specifically purchased a Roku stick to help my elderly infirm mother have some distraction from her discomfort by being able to engage in some Greek TV.  I have tried all the methods of adding The Greek TV Channel, paying 1.99 to subscribe with a constant message of "Channel Inactive" - I have since removed the channel, done a restart and the same thing happens over and over again.  However my brother-in-law and friends who have had accessed to the channel via a Roku stick for ages seem to have no problem logging in??

Has the developer changed the permissions or parameters for new registrants to not allow access??

Whilst I understand each channel is independently run I think it is also in the interests of Roku to collaborate with said developers and establish connections to the advertised accessible channels as it then somehow leaves Roku misrepresenting or misselling a product when it actually does not do what it says on the tin.

My parents are quite upset that they cannot access this and I am beyond frustrated for them.

On behalf of consumers as myself can somebody at Roku contact the Channel providers on our behalf and actually take some action to rectify this persistent problem instead of advising the customer to chase the channel and contact them, as I have previously to no avail and where no response is forthcoming.

This ultimately does reflect back to Roku and I can't see how this helps positive feedback for sales.

Please deal with this and provide us all with answers and a way to access this channel.

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devnullpointer
Level 8

Re: Help! Greek TV channel Inactive after subscribing

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@Andrea1710 I've also felt your pain and went with Total Greek for the same sub amount and IMO a much better channel.

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Andrea1710
Level 7

Re: Help! Greek TV channel Inactive after subscribing

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Thank you for the suggestion which I will try.  However, I still expect Roku to be more proactive in addressing this ongoing issue!!

 

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devnullpointer
Level 8

Re: Help! Greek TV channel Inactive after subscribing

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I can understand your frustration, but I don't think Roku is responsible for a channel creators issues. My understanding is that if the channel meets their certification process it gets published. From there on out if there is an issue with a channels functionality it's between the user and the channel creator. 

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