Playback Issues - Audio/Video & Power

[Laura22]

I have  a TCL Roku tv. When I turn it on it has sound. You can hear the clicks. However, when I go to watch a program, either antenna tv or any app, there is no sound. I have to go to options, volume and taggle thru to get leveling even though it is already on leveling. I have done a soft reset and still nothing. Please help. This is frustrating. Thank you.

[Pscianna]

I have the same problem and need to do the Volume Mode toggling work around. Extremely frustrating. i can find no permanent fix either. 

[Pscianna]

I just found what seems to be a permanent fix for me. I drilled down from HOME - SETTINGS - SYSTEM - ADVANCED SYSTEM SETTINGS - FACTORY RESET - RESET TV AUDIO/PICTURE SETTINGS and pressed play/pause 3 times as instructed for reset. 

Audio seems to work normally now and I can’t break it by any FF or REW or any other function that I could think of..

I hope it works for you.

[Laura22]

I tried that. No luck! Glad it worked for you. Thank you!

[Laura22]

I fixed my issue. I unplugged the tv for 10 minutes and plugged it back in. It works great now! I hope you get your issue fixed as well!

[Olddiva]

Have tried it all and the default, workable steps to retrieve sound is OPTIONS/VOLUME MODE/LEVELING, which becomes repetitive and tiring, with each channel selection.

I’m not a happy camper.