After the latest update when a watching Hulu and a commercial plays, at the end of the commercial the picture freezes but the audio of the program plays. I've tried a factory rest which did not fit it.
I keep having the same issue it’s skipping scenes, then it goes to an ad and at then end of the ad the screen freezes and audio continues, I rewind it to where it left off before getting skipped and it just keeps skipping the same scene and the same thing happens all over again!! I have delete the app and reinstalled, restarted the roku and router and it’s still happening
Perhaps the commercials on HULU are being transmitted in a different resolution and/or frame rate than the main program. As a result, every time it switches into or out of the commercial breaks, the combined Roku/HDMI/TV system must reconfigure itself to accommodate the change.
Try changing the Roku's "Display type" settings (Home > Settings > Display type) to your TV's native resolution, rather than "Auto" to minimize the disruption caused by the switch and see if that helps.
Also, your Roku may have an "Auto-adjust display refresh rate" item at Settings > System > Advanced system settings > Advanced display settings. Try disabling this.
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