Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Dmcclean
Level 7

HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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Bought a new streaming stick yesterday.

It initially worked fine, but after turned off and on TV, the Sony Bravia light blinks red 3 times and screen is blank.

 

Removing the stick fixes the problem.

I exchanged the stick, new stick has same issue.

Please help.

Thanks

dmcclean

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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Hi everyone,

Thanks for the posts.

Have you tried contacting your TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide.

You can reach them here: https://www.sony.com/electronics/support


Thanks,
Danny

Danny R.
Roku Forum Moderator

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DocNyr
Level 9

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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I am having the same problem. Sony bravia blinks three times with Roku plugged in and no image shows up. I unplug it, switch TV off and back on, and then plug Roku in. It works. This is happening all the time. 

Roku does not play well with Sony Bravia tv??

Please help.

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renojim
Level 21

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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Are you using the supplied power adapter or the TV's USB port for power?  My limited research shows that code (3 flashes) as some kind of power problem with the TV.

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Steelersx
Level 8

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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I have been complaining about this for over a year and no fixes

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DocNyr
Level 9

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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Roku has not responded to this?? 

Hey Roku, please wake up and address this issue!!! 

Please!!

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RokuDanny-R
Roku Employee
Roku Employee

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

Jump to solution

Hi everyone,

Thanks for the posts.

Have you tried contacting your TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide.

You can reach them here: https://www.sony.com/electronics/support


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Crumbbum
Level 7

Re: HELP - Sony Bravia light blinks red when streaming stick+ plugged in

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Is there a solve beyond "contact Sony?" That's not really a solve. My PS4, Switch, another streaming devices work perfectly with the television.

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