Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kitster1
Level 7

HDCP error with Streaming Stick+

I have a Vizio TV that has HDCP 1.4, no 2.2, and a Sonos wireless sound bar attached. I have set the display to 1080, I have disconnected power to both the TV and the Streaming Stick+ and have unplugged the soundbar (I did not disconnect the soundbar from the TV) and still get the purple screen with the HDCP error. Is there anything else I can do?

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renojim
Community Streaming Expert

Re: HDCP error with Streaming Stick+

Have you tried different HDMI inputs on your TV?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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