Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Loukesy
Level 7

HDCP error issue

I am also having the same issue. I am using the SN from the stick itself and it just comes up with this error message:

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4 Replies
Diazole
Level 7

Re: HDCP error issue

What HDCP error are you getting? Does your TV support HDCP 2.2?

I had HDCP 2.1 enabled instead of 2.2 and it was a pain to get the roku to work once I changed it to 2.2.

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Loukesy
Level 7

Re: HDCP error issue

Hmm I’ve no idea and not sure how to check either? It’s a Sharp Aquos tv but I’m not sure the year 

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Loukesy
Level 7

Re: Free HDMI Cable Extension Site Issue

2F7C0BD4-7D12-4C1F-A866-1B9A1F02AF21.jpeg

This is the error message I get

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RokuDanny-R
Roku Employee
Roku Employee

Re: HDCP error issue

@Loukesy 

Thanks for the post.

For more information about how to troubleshoot HDCP errors, visit our Support page here: What should I do if I see a “HDCP Error Detected” message or a purple screen?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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