Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Brian1951
Level 7

HDCP Error Roku Ultra and Vizio TV

I have checked and have not found a similar problem with a solution.

As far as I can tell the HD I inputs on My Vizio Midel D32h-F0 TV has HDCP rating of 1.4 and is 1080 p X 60. During setup I was given the work around to manually set up for 1080 p. I did so and got an OK Menus and Screen Savers Display fine. Any video I try to play generates the DHCP Error 020.

I followed the suggestions about unplugging etc. No joy. What now?

Brian

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atc98092
Community Streaming Expert

Re: HDCP Error Roku Ultra and Vizio TV

The first thing to try in this case is a different HDMI cable. Also ensure there's no dust or crud in either the cable connections or the device ports. It doesn't take much. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
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acengineer
Level 7

Re: HDCP Error Roku Ultra and Vizio TV

Switch your HDMI port from 1 to 2 or three, you're probably trying to load on a 4K or high definition port this is what helped me.

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