Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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hopp17
Level 7

HDCP Error Repeating after fix

Setup & used my Roku Express HD first day w/o any problems.  Came back a week later and started getting the HDCP error only when starting my local cable app.  I hear the audio fine, but don't see picture due to error message.  I've only seen this error when connecting to spectrum app.  I tried the Roku suggestion to fix it, and it works but next time I start it up the error returns.  Any sugestions, tried different HDMi cables, but no difference.  Also, just unplugged power to the roku device, and that works, but would like to use it w/o unplugging it every time I want to use it.

 

 

 

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renojim
Community Streaming Expert

Re: HDCP Error Repeating after fix

Are you using the supplied power adapter or your TV's USB port?  If you're using one, try the other, but the supplied power adapter is recommended.

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