Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

HDCP Error Detected #020

Just got a Roku and set it up. Every time I try to play a show I get HDCP Error Detected #020. Is my tv not compatible with Roku and what should I do. It tells me to unplug Roku and tv but it doesn’t seem to do anything. It won’t play any show on any channel.

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Re: HDCP Error Detected #020

Try disabling refresh auto adjust in advanced display settings. Had this issue today AFTER a Roku update and ONLY while using Sling. My other apps were fine streaming. I'm on a Sony xbr65x850d. Hope that works for ya.

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Re: HDCP Error Detected #020

Believe it or not, it can be a bad TV.

https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/HDCP-ERROR/td-p/517387/highlight/fal...

I changed everything and it finally turned out to be the TV.

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