Help

Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MWismer
Level 7
‎12-18-2020 07:43 AM

HDCP ERROR - Help Page GONE

After a couple of years with no issues, one of my Roku sticks gave me this error. I followed all of the steps that I found on another website ( the HDCP Error Detected troubleshooting page on here does not work ). The steps did nothing. I replaced the Roku stick and within a week I am having the same issues again. I NEED HELP. I'm tired of wasting time and money on something that doesn't work.

If ROKU replies with the standard "Please see the HDCP Error Detected Page", I will freak

0 Kudos
Reply
1 REPLY 1\
renojim
Community Streaming Expert
‎12-18-2020 08:59 AM

Re: HDCP ERROR - Help Page GONE

I don't know why Roku's support always directs me to some other language, but I've come to expect such things from Roku's web team.  Anyway, I found it here:

https://support.roku.com/en-gb/article/208755468

Hopefully there's a suggestion you haven't already tried.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply