Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Frozen Screen on Roku Stick

Anyone solve Roku stick freezing on opening screen? Light runs dim as if not getting full power too.
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Level 21

Re: Frozen Screen on Roku Stick


@Thannah052 wrote:
Anyone solve Roku stick freezing on opening screen? Light runs dim as if not getting full power too.

How are you powering the Stick? If you're using a USB port in the TV, it might not be getting enough power. If you are using the wall plug it came with it might be failing. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Frozen Screen on Roku Stick

I had same issue.  After about 15 to 20 minutes it appeared there was an automatic reboot and then it worked.  

Is this a common issue?  

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