Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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sw368407
Level 7

Flashing Screen/Horizontal Split In Screen Randomly During Streaming Youtube TV

My 55" TCL 6 series (635) seems to randomly have playback issues. Every once in awhile the screen will split horizontally and the playback flashes at the same time. It's obviously unwatchable when this happens. When I go back to the Roku home screen the glitch stops and goes back to normal. The glitch  randomly comes back sporadically and then goes back to normal. It is driving me nuts. This is my first TCL so I was really hoping to have a smoother experience. 

I am not sure if it is a screen issue (doesn't seem to be since the screen returns to normal after going back to the home screen), firmware issue, or issue with Youtube TV app. 

Please advise.

 

Thanks,

Greg

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