Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
For anyone having issues, I finally got mine to work. I did have to reset my internet gateway box back to factory settings. I actually did it twice. Then you have to log on to it and reset your WiFi and password names. It finally logged in and I was able to play videos from apps I previously had issues with. Roku Express (3930, 3931 series)