Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Cobranut
Level 8

Fast Forward and Rewind no longer work properly.

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This just started in the past week.
Previously, I could hold the FF or RW buttons and quickly scan forward or back in a video.
Suddenly, when I try the same,the video only goes forward or back about 10 seconds per button press.
Holding the button does nothing now.
When I jump into a live stream that's been going on for hours, there's now no quick way to back up to watch from the beginning.
Also, no way to skip to a particular scene in a video.

What happened?  How long before this is fixed?

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atc98092
Community Streaming Expert

Re: Fast Forward and Rewind no longer work properly.

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Google has complete control over how their channels work on Roku devices. So yes, if something changed they did it. Roku has no control over how an individual channel functions within the channel's user interface. 

Dan

Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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5 REPLIES 5\
atc98092
Community Streaming Expert

Re: Fast Forward and Rewind no longer work properly.

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What channel is this happening with? Each channel handles this function within the channel itself, it's not the Roku OS in control.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Cobranut
Level 8

Re: Fast Forward and Rewind no longer work properly.

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Mainly Youtube.  I haven't watched others lately.
It does still work properly on Amazon Prime, however,
Why would Youtube hobble their interface like this? SMH

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atc98092
Community Streaming Expert

Re: Fast Forward and Rewind no longer work properly.

Jump to solution

Google has complete control over how their channels work on Roku devices. So yes, if something changed they did it. Roku has no control over how an individual channel functions within the channel's user interface. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Cobranut
Level 8

Re: Fast Forward and Rewind no longer work properly.

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Thanks Dan,

Have a Merry Christmas.

David

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Foxpro
Level 7

Re: Fast Forward and Rewind no longer work properly.

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Doing this just fixed my ff and rewind. It's a full reboot that does not reset anything and keeps all your channels. 

1. Press home button 5 times

2. Press << 2 times (rewind) 

3. Press >> 2 times (Fast forward)

You will now see the menu, just wait a few minutes and the system will do a full         reboot. 

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