Hello, I just bought and set up a Roku Express and mine also jumps to the home screen when I am attempting to watch Hulu. And it jumps almost immediately (meaning one or two seconds) after attempting to watch Hulu with Live TV. I have tried restarting everything and re-downloading the channel but nothing helps ...
This is still an issue. It seems to only do this while using Hulu live. Seems like a pretty old issue. This Roku Express I have is only a couple weeks old but now I'm thinking of switching to Amazon fire stick or chrome cast.
I'll be interested in what you decide to do. I previously used a firestick but moved to Roku because I have a data cap. and the FireStickSystem software was using up too much data. I don't know which is worse - hitting my data cap or not being able to watch my streaming channel.
When you turn your Roku on go to:
settings>system>advanced system settings> factory reset
on the bottom right it will give you a code to enter.
After you are done with that reload Hulu and see if that fixes your problem.
Reconfigured per above.. Same issue with the Express. My Roku 2 works fine - at least for now.
Thanks for letting us know about the issue you're running into. If possible, could you please provide more specific details about exactly what occurs on your device when you encounter this issue?
Have you contacted the channel provider yet to report this issue occurring in their channel, and request additional support? If the issue isn't occurring in other channels, it's likely that they'll need to investigate this further to resolve this within the channel (app) itself. You can reach Hulu support here: https://help.hulu.com/s/article/how-to-contact-Hulu?language=en_US
I'll help pass these reports along to the team to share with the channel provider as well. Please keep us posted!