So I watched a show on Roku channel and guess what it works on the Roku channel. So Netflix and Roku work but nothing else. Use to everything worked.
I am having the same problem with my Express unit shutting down and returning to the home screen after exactly 30-minutes. This is happening with Prime and YouTube thus far. As I type, I'm testing Netflix and the Roku Channel itself. Has anyone gotten word of Roku fixing this with a patch? Is there a way to remove the last update, which seemed to cause this issue? Thanks, and good luck to us all!
Apparently this is an ongoing issue that has yet to be resolved. It's been happening for nearly a week now. It may be related to the most recent update from what I've read in the associated threads. After exactly 30-minutes of continuous play on Prime and YouTube, the Express unit shuts down to black and returns to the home page. Very annoying to say the least. I am testing Netflix and the Roku channel itself as I type. Some have said there are no issues with those two channels. We'll see... Any solutions yet? Has this issue been officially recognized as a major problem by Roku? Thanks!
What I find astounding is that Roku refuses to admit that this is a major bug in their 9.2.0 update and it seems to affect the Roku Express + the most. I found a workaround to the problem by rolling back to the previous update and my device no longer has this problem, but every time I try to tell someone how to do this, my posts are deleted! Roku, admit to the bug!
I have a support ticket for this issue in progress. The only channel that works is the Roku Channel. I'm guessing that it is detecting the intermittent commercials and giving the connectivity algo a thumbs up to continue uninterrupted! As for Netflix, Prime, and YouTube, after 30-minutes exactly, the screen goes dark, and the system kicks me back to the home page. Guess which channel they want you to watch - exclusively???? Tech support says they are aware of this widespread issue. With such knowledge, one would think that they would have a fix in place by this point. Instead, I was instructed to unplug all the cables to my TV, ROKU, and ROUTER, restart, and try again. I did so to no avail. The only channel that can make it beyond 30-minutes is the commercial ridden ROKU channel. All other premium channels i.e. Amazon Prime, Netflix, and YouTube - all cut off to the ROKU home page at exactly 30-minutes into playtime.
Please try again! I would love to roll back the recent update that is causing this nightmare! Where did you find the info to roll back? I asked this of Tech Support and they avoided my "rollback" question altogether...