Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Puri
Level 7

Express App Home screen images keeps on auto reloading

Im using a streaming app on Roku express.

Since about a week ago when i open the app and home screen is loaded the images keep on reloading. 

Please see video link https://vimeo.com/user104830288/review/371051878/2e9df69ef0

I have tested the app in other devices and its working without any issues.

I have reset / updated the devices without any luck.

Need help..

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1 Reply
Community Manager
Community Manager

Re: Express App Home screen images keeps on auto reloading

@Puri  Thanks for the note.

Your link doesn't lead to a valid/available video. Could you please specify which channel you are trying to watch when you encounter the issue, and provide a valid/update video link for us to review? 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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