Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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smmcguire34
Level 7

Express 3900x no signal

my Roku is getting power but when it's hooked up my tv, my tv reads no signal. I have tried the other HDMI input slot and same thing. I have hooked other devices up in the same slots and they work just fine. HELP

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3 Replies
renojim
Level 21

Re: Express 3900x no signal

When you say it's getting power, are you using your TV's USB port or the supplied power adapter? 

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smmcguire34
Level 7

Re: Express 3900x no signal

I've used both, it's currently plugged into the power adapter

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AvsGunnar
Level 9

Re: Express 3900x no signal

Navigate to your TV settings (TV Menu Settings) and look for something that allows you to Enable your HDMI CEC.

Also, do you see a little blue light or something on your Express when it is plugged in?

Post back your TV model if having trouble with the CEC.

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