Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Experiencing video loading (buffering) 4-6 times per hour

Despite having high speed Internet connectivity (210Mbbs down, and 19.3 Mbbs up) and a wired connection to my router, my Roku Ultra (model 4660X2), is still experiencing video loading which lasts for 30 secs to 1+ min(s). The following message is displayed “Hmmm ..... This video is taking longer than it should to load. Thank you for your patience”

Has anyone else seen this message. I’m stating to think there is a defect in the Roku since all other network devices are functioning correctly. 

0 Kudos