Solving playback issues

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Error 20 on multiple TVs/roku sticks

Two hours before the Super Bowl, I got error code 20. None of the troubleshooting tips worked. My daughter left to go buy a new tv. While she was gone I moved my little tv/roku stick in the living room. Got the same error code, but it was a different tv/stick!! This MUST be a roku issue but no one to contact. I’m about ready to go back to cable after this experience. Has anyone else had this problem? Roku is apparently a glitchy nightmare

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renojim
Community Streaming Expert

Re: Error 20 on multiple TVs/roku sticks

A lot of people seem to have this problem.  The only suggestion I have is to make sure you're using the supplied power adapter and not the TV's USB port to power the stick.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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