Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Eco mode

I have a hi sense Roku tv 55 in it powered off and won’t turn back on my phone keeps saying it’s in eco mode please help #ecomode#helpme#roku

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Community Streaming Expert

Re: Eco mode

See if this existing thread helps:
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Level 7

Re: Eco mode

Had the same issues as the above post. Kept trying to connect over and over then sought answers here. I did try unplugging the device and reconnecting, which made no difference. Following recommendations from the thread I signed out of the app and then back in. The app recognize my tv, connected and immediately showed the home screen. Just wanted to say thanks! 

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