Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ESW1
Level 7

Double Image

Several times a week when switching from one streaming app to another, I get a almost totally teal green double image of my Home Screen. I have to unplug the Roku devise, then plug it back in (reboot?). Following this exercise the picture returns to normal. Only to happen again a day or two later. 

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1 REPLY 1\
boogernose
Level 18

Re: Double Image

Model number???

If you are using MicroSD memory pull it out.

You can also try lowering your Display type to 1080p or 720p.

---A problem clearly stated is a problem half solved---.
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