Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Dolby digital/atmos no longer works

So, DOLBY digital and atmos worked flawlessly for a while.  I do not know when but it stopped working at some time and only outputs to stereo now, no matter the app used.

Vudu, Netflix, disney, etc...Audio options are set to auto with all the bells and whistles.  Avr outputs dd and atmos with the respective apps via fire stick, playstation, and pc.  

Any fixes for this

Model number is 3810x and software version 9.3

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