Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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my2dimples
Level 7

Doc season 3 episode 2 won't play

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I tried watching 'Doc' season 3 episode 2 and all I get is a screen of green with a little bit of other colors flashing in it. It obviously needs to be recorded again.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Doc season 3 episode 2 won't play

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@my2dimples 

Thanks for the post.

I have passed along your concerns to the appropriate team to look further into and they have notified me that this issue should be resolved. Can you please verify to see if you are still experiencing this issue?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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my2dimples
Level 7

Re: Doc season 3 episode 2 won't play

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I am finding that I can listen to it on my mobile phone with Roku. But not on my Roku on my TV. Why is that?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Doc season 3 episode 2 won't play

Jump to solution

@my2dimples 

Thanks for the post.

I have passed along your concerns to the appropriate team to look further into and they have notified me that this issue should be resolved. Can you please verify to see if you are still experiencing this issue?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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