Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Kaljohn18
Level 7

Display works on every screen but video is black screen

I just got the Roku Express 4K, the screen works on every page and sound as well. When I push play on videos (Any app) the sound works but video screen stays black. 

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BigBleeze
Level 7

Re: Display works on every screen but video is black screen

Same here, any channel I use like YouTube or Roku Live the menus work, but no video plays when a YouTube video is selected or roku channel selected, only audio.

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