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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Joelmtz2
Level 7
‎02-02-2021 10:44 PM

Display problem with 70inch Onn with roku integrated

I been having the same issue.started to have the same problem with small screen ratio on top left corner and a solution I found is resetting the tv but it's getting annoying.

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2 REPLIES 2\
SharitaPinky
Level 7
‎04-04-2021 06:57 PM

Re: Roku Express+ Screen Only Displaying 1/4 of TV Screen-possible solution???

My screen is only 1/4 of the size. I’ve done everything but factory reset. I’ve had nothing but problems with this device since purchasing. Before my 1/4 screen it would spontaneously return to the Home Screen. I’ve literally had this Roku for two weeks and haven’t been able to watch anything. I wish I would’ve stuck with my Fire Stick.

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MnTX
Level 8
‎06-08-2021 12:16 PM

Re: Roku Express+ Screen Only Displaying 1/4 of TV Screen-possible solution???

I had that exact same issue. It didn't matter what channel I tried to watch, once the channel loaded to play video the video was 1/4 screen. It definitely seems to an issue with the HDMI connection; possibly not making good contact with all the pins. I actually discovered it by accident. Since there wasn't any color distortion, I hadn't considered the HDMI cable, but to make sure I had a solid connection, I removed and reconnected the HDMI cable on the TV a few times and that fixed ALL the issues I was having. It did happen again a few days later and I unplug and reconnected the HDMI from the TV and it fixed it again. That was back in February of 2020 and I have not had that issue happen again.

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