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MeganxDisney
Level 7
‎03-25-2020 11:36 AM

Disney + on Roku - Sound Distortion Issue

When I try to watch Disney + via the app on Roku - the audio is distorted. It almost sounds as though the person's voice is trapped in a fishbowl.

Has anyone else had this issue? If so, how have you fixed it? 

I do not have the same sound issue when I am watching Disney + on my laptop.

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3 REPLIES 3\
Braderrs25
Level 7
‎03-25-2020 11:59 AM

Re: Disney + on Roku - Sound Distortion Issue

Yeh got the exact same issues !! 

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makaiguy
Community Streaming Expert
‎03-25-2020 12:52 PM

Re: Disney + on Roku - Sound Distortion Issue

Have you tried experimenting with and changing the various audio options?
Settings > Audio > Audio mode
.. and while there, HDMI.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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Lauracorsten
Level 7
‎11-28-2020 03:44 PM

Re: Disney + on Roku - Sound Distortion Issue

Same for me, only on roku, disney works perfectly on all other devices. Any solutions?

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