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Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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MeganxDisney
Level 7
‎03-25-2020 11:36 AM

Disney + on Roku - Sound Distortion Issue

When I try to watch Disney + via the app on Roku - the audio is distorted. It almost sounds as though the person's voice is trapped in a fishbowl.

Has anyone else had this issue? If so, how have you fixed it? 

I do not have the same sound issue when I am watching Disney + on my laptop.

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2 Replies
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Braderrs25
Level 7
‎03-25-2020 11:59 AM

Re: Disney + on Roku - Sound Distortion Issue

Yeh got the exact same issues !! 

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makaiguy
Level 17
‎03-25-2020 12:52 PM

Re: Disney + on Roku - Sound Distortion Issue

Have you tried experimenting with and changing the various audio options?
Settings > Audio > Audio mode
.. and while there, HDMI.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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