I work in a 24/7 care facility and we have a Roku Express. We are running into issues with Disney+ where it will play for 2-3 minutes, then crash and return to the home screen. This is the only app we have issues with. The app is up-to-date and we cannot remove it and reinstall without cancelling and resubbing. The subscription is not under my name, so that isn't an option at this time.
Is this a known issue? Any recommendations on how to resolve it?