Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JustinZ51
Level 7

Discoloration (color temperature) in screen

Turned on my TCL Roku TV this morning and all of the colors are wrong (possibly inverted?). I've read through a lot of forums and have:

Tried to adjust in settings, Unplugged from the wall, factory reset, unplugged again and nothing has worked.

This is a Roku TV, nothing is plugged into any of the ports, so it isn't an hdmi issue.

It worked fine last night. Less than a year old TV, pretty bummed. 

Thanks

 

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StreamerUser
Community Streaming Expert

Re: Discoloration (color temperature) in screen

Since you tried everything else, you'll want to contact TCL support:

https://support.tcl.com/contact-us

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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