Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Device overheating message

My Roku Premiere gives me a device overheating message within 30-60 minutes of usage.  It is not enclosed or on any warm surface.  Ii appears it is defective and I need to replace it.  What is the process to return it and get a replacement?

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