Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Deleting recording issues

My Library shows that I have recordings to watch but I can't open them and it's not letting me delete them. Some recordings I have watched I can't delete the program title.  This is causing my DVR to fill up.  I need to clear that out.  I've rebooted,  restarted and unplugged the Roku from the outlet.  Nothing works.  Can anyone help? 

3 Replies
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Level 21

Re: Deleting recording issues

Roku devices cannot record. What channel is giving you that information? Unless it's The Roku Channel (which I doubt), you'll need to contact whoever offers that channel.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Re: Deleting recording issues

I’m having the same problem. I bought my TV in June. I have Spectrum cable and DVR. I have recorded a dozen shows. There are two shows that I can’t open or delete that I’d like to watch. Spectrum says it’s a Roku problem. The shows are from two different channels. Any help please?! 

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Level 21

Re: Deleting recording issues


@Jlbh95 wrote:

I’m having the same problem. I bought my TV in June. I have Spectrum cable and DVR. I have recorded a dozen shows. There are two shows that I can’t open or delete that I’d like to watch. Spectrum says it’s a Roku problem. The shows are from two different channels. Any help please?! 


Spectrum is shining you on. They are solely responsible for their channel on Roku devices. I don't have their service, so can't make any suggestions on where to look within the channel. However, some providers offer a web interface that provides control of recorded programs. So you might look at the Spectrum users web site.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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