Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rtg92
Level 8

Day 4 Roku zoomed in Bravo, WEtv!?!?

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Hello. My Roku streaming stick model# 3800x keeps zooming in way off focus to show less than a quarter of the picture blown up. a few seconds into the first ad of any show I play on Bravo & WEtv.. I see others having this same problem with Hulu (my Hulu is working with no problems)
I have tried the “workarounds” such as changing display type to all three different settings(auto, 1080 &720).. restarting system.. turning captions setting to always on.. nothing works. This is crazy.

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Rtg92
Level 8

Re: Day 4 Roku zoomed in Bravo, WEtv!?!?

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I uninstalled the apps and reinstalled them.. I really didn’t want to do this because I was afraid It would be a pain to remember my user/passwords, but when I reinstalled them I was automatically signed back in and now everything is working! 

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makaiguy
Level 21

Re: Day 4 Roku zoomed in Bravo, WEtv!?!?

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These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.

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Rtg92
Level 8

Re: Day 4 Roku zoomed in Bravo, WEtv!?!?

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I have done these things as well as switching to a different tv in the house.. still nothing changed.. so strange. 

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Rtg92
Level 8

Re: Day 4 Roku zoomed in Bravo, WEtv!?!?

Jump to solution

I uninstalled the apps and reinstalled them.. I really didn’t want to do this because I was afraid It would be a pain to remember my user/passwords, but when I reinstalled them I was automatically signed back in and now everything is working! 

View solution in original post

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