Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Re: Dark screen. Can barely see tv programs.

TRY THIS - While watching a show/movie, click the star/asterisk button and it should bring up a menu on the side. check the picture mode. If it is vivid or low power, your shows will be dim. switch to normal or sports or movie. 

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Level 7

Re: Dark screen. Can barely see tv programs.

I'm having the same issue now. Im seeing this issues just 2 months after I bought the tv. Pathetic. Except for movie mode it doesnt work with any other picture settings. 


@redsun912 wrote:

TRY THIS - While watching a show/movie, click the star/asterisk button and it should bring up a menu on the side. check the picture mode. If it is vivid or low power, your shows will be dim. switch to normal or sports or movie. 



@redsun912 wrote:

TRY THIS - While watching a show/movie, click the star/asterisk button and it should bring up a menu on the side. check the picture mode. If it is vivid or low power, your shows will be dim. switch to normal or sports or movie. 


 

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Level 7

Re: Dark screen. Can barely see tv programs.

I JUST got the TV - replacement of same size TCL - been fighting the darkness.  Your tip was the solution!!!

I was so disappointed in the new TV - now SO happy!!

 

Thank You!!!

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Level 7

Re: Dark screen. Can barely see tv programs.

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Level 7

Re: Dark screen. Can barely see tv programs.

Josh Safdie? Smiley Surprised

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Level 7

Re: Dark screen. Can barely see tv programs.

My tv was fine last night, then this morning it was really dark with mostly red hues. The menu screen was fine and the cable preview screen was working properly. I tried turning it on and off 8 times to no avail.

FIX: I unplugged the tv from the wall outlet and let it sit for 10 minutes. Works perfectly now!

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Level 7

Re: Dark screen. Can barely see tv programs.

This actually worked perfect!!!

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Level 7

Re: Dark screen. Can barely see tv programs.

I can not see me tv and I can't  get too the settings 

 

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Re: Dark screen. Can barely see tv programs.

I’m having the same issue some days are ok for a couple hours but MOST days are just dark 

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