Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 8

Content shrinks to small window

Occasionally while playing a show, the picture will shrink down to a small window in the lower left quadrant of the screen. Looks like PIP sized window, with black screen behind. Happens (so far) with SYFY and Fox News and USA apps. Exiting and restarting app regains full-screen picture. I use a 3600 series streaming stick.

 

12 Replies
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Level 7

Re: Content shrinks to small window

this is happening to different devices same issue 
picture content shrinks to teeny tiny window in upper left 
I have had issues on syfy app, and netflix and on different devices using same acct
youtubetv does not seem affected 
using roku box and  roku tv same issue occurs
usually starts after ads are played or during ads and I can exit app and restart to get pic again or sometimes rewind a bit and pic shows up on entire screen again 

this has only started occurring after the last update , no issues at all before

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Re: Content shrinks to small window

Any updates on a fix for this?

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Level 7

Re: Content shrinks to small window

I’m experiencing the exact same thing with my Roku TV. The picture shrinks to a tiny window in the upper left corner when a commercial starts. Not sure if anyone is actually looking into this, but it’s really frustrating...

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Level 8

Re: Content shrinks to small window

Yes REALLY frustrating, and has been happening randomly literally for years, so I just deal with it and don't hold out much hope.

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Level 7

Re: Content shrinks to small window

I am experiencing the same problem so I tried restarting the channel I was watching and that would take care of the problem for a while.  Then I decided to disconnect the entire Roku and discovered it was very hot to the touch.  I have had this Roku for several years so I think it is just ready to die.

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Level 7

Re: Content shrinks to small window

My Roku us brand new and doing same thing.  Annoying 

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Level 7

Re: Content shrinks to small window

O just bought this TCL R625 model tv and have the same problem on all these channels. Hope this gets fixed soon. It's very inconvenient for my handicapped son.

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Level 7

Re: Content shrinks to small window

Same issue, any updates? Irritating 

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Level 8

Re: Content shrinks to small window

No official update, but it has not happened to me in several months. Baffling.