Playback Issues - Audio/Video & Power

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Level 7

Color problem (fluorescent)

My granddaughter added Disney and since then Colors on all the channels on the  streaming device are "flourescent" (need sun glasses to watch!)  Not on the reg TV, JUST the Roku.  I have spent 3 days searching thru the "help" and have found NO HELP.   Hope someone can help.   Have a Roku 2 (model 4210R)

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Roku Employee
Roku Employee

Re: Color problem (fluorescent)

@claudiarock 

Thanks for the inquiry.

Have you tried switching out the HDMI cable from the device to your TV or switching the HDMI port that the device is connected to?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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