Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Closed Captioning not saving/defaulting off

Using a 2018 Roku Ultra.


I keep my closed captions to only be on on replay. But For the last week or so when I hit replay the captions default off. I can turn them back on replay then pull up the option menu again and it has set itself off. 


Does this in all apps. Even have the overall roku menu set to on replay but it default s off in apps such as Disney+ FXNow or WWE Network.



Have updated and checked for updates

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